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POW XD
Product Design

Digital products, systems and the workflows a business runs on.

Product strategy, UX and interface design for complex digital products, internal systems and operational tools, not just marketing websites.

Typical timeline

4–12 weeks, or ongoing

Product Design · Banner image

A website tells people what you do. A product is the thing they use. We design the digital products, dashboards and internal systems businesses run on, from the strategy and the workflows through to the screens and the design system, then keep improving them as the business grows.

Problems we solve

Where product design earns its place.

A product that does the job but confuses the people who use it.

Internal tools built by developers, without anyone designing the experience.

Dashboards full of data that nobody can actually read or act on.

Workflows that fight the way your team really works.

A product that stalled after launch and has not moved since.

Growth held back by systems that were never designed to scale.

The approach

Strategy, workflows, screens, then iteration.

Strategy before screens

We start with the job the product has to do, the people who use it and the operations it has to fit, then shape the product around that, not the other way round.

Built for complexity

Dashboards, admin systems, routing and workflow tools. We make genuinely complicated products feel obvious to the people using them all day.

Designed to evolve

Products are never finished. We work in a steady rhythm of prototyping, testing and iteration, held together by a design system that keeps it all consistent as it grows.

What we design

Not just websites. Products.

Most studios stop at the marketing website. We design the whole digital picture, from the site a customer first sees to the systems your team works in every day.

  • WebsitesMarketing sites that build trust and win business.
  • Ecommerce experiencesOnline stores designed to feel premium and to sell.
  • Digital productsThe products your customers use, from first screen to daily habit.
  • Internal systemsThe dashboards, admin and operational tools your business runs on.
Deliverables

What you receive.

  • 01Product strategy & definition
  • 02User journeys & workflow design
  • 03UX, UI & interface design
  • 04Interactive prototypes
  • 05Design system & component library
  • 06Iteration, delivery support & handover
Proof

Aquathirst: the systems a business runs on.

For Aquathirst we went well beyond the website and into the product itself. We designed the operational systems the company runs on, the HQ administration and back office, dashboards, route and driver operations, print-on-demand and automated invoicing, and the Xero and Stripe integrations behind them. It is complex, internal, everyday product work, and it is exactly the kind of problem product design exists to solve. The partnership continues as the product evolves.

Related reading

How we think about product.

Related services

Often part of the same engagement.

FAQ

Good to know.

Have a product, not just a website, to design?

Tell us what you are building, the systems behind it and where you want it to go. We will tell you how we would approach it, and whether we are the right team for it.